Shipping Policy

Shipping Policy

Rey Trendora Shop

Last Updated: June 2026

Thank you for shopping with Rey Trendora Shop. We are committed to providing a smooth and transparent shipping experience. Please review our Shipping Policy before placing an order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During periods of high order volume, processing times may be slightly delayed.

  • Customers will receive a confirmation email once their order has been placed and another email with tracking information once the order has shipped.

Shipping Times

Estimated delivery times vary depending on the destination and shipping carrier.

United States

  • Estimated delivery: 7–15 business days

International Orders

  • Estimated delivery: 10–25 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before payment is completed.

Promotional free shipping offers may be available on selected products or orders.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

  • Please contact us immediately.

  • We cannot guarantee address changes once an order has entered processing.

  • Additional shipping fees may apply if a package must be re-shipped.

Delayed Shipments

While we work hard to ensure timely delivery, delays may occur due to:

  • Weather conditions

  • Customs processing

  • Carrier delays

  • High shipping volumes

  • Other circumstances beyond our control

Rey Trendora Shop is not responsible for delays caused by shipping carriers or customs authorities.

Lost Packages

If your package appears lost or has not arrived within the expected delivery timeframe, please contact us.

We will work with the shipping carrier to investigate the issue and determine the best resolution.

Delivered but Not Received

If tracking indicates that a package has been delivered but you have not received it, we recommend:

  • Checking with household members or neighbors

  • Looking around your delivery location

  • Contacting the shipping carrier directly

Rey Trendora Shop is not responsible for packages marked as delivered by the carrier.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Rey Trendora Shop

Email: info@reytrendora.shop  

Website: www.reytrendorashop.com

Please include your order number in all communications so we can assist you more efficiently.

 Orders & Shipping

How long does it take to process my order?

All orders are processed within 1–3 business days. Once your order is ready, you will receive a confirmation email with your tracking details.

How long does shipping take?

 Delivery usually takes between 5–10 business days depending on your location.

Do you ship nationwide?

 Yes, we ship across the United States. Shipping times may vary based on your location.

How can I track my order?

 Once your order is shipped, you’ll receive a tracking number via email so you can follow your package at any time.

Payments

What payment methods do you accept?

We accept all major credit and debit cards, as well as secure online payment methods.

Is my payment information safe?

 Yes. All payments are processed through secure and encrypted systems to protect your personal information.

Returns & Exchanges

What is your return policy?

 We accept returns within 14 days of delivery. Items must be unused, in original condition, and with tags attached.

Can I exchange an item if it doesn’t fit?

 Yes, exchanges are available depending on product availability. Contact us and we’ll guide you through the process.

Are there items that cannot be returned?

 For hygiene reasons, certain items like jewelry (earrings) or final sale products may not be eligible for returns.

Products & Sizing

How do I choose the right size?

 We recommend checking our size guide before placing your order. If you’re unsure, feel free to contact us—we’re happy to help.

Will the product look exactly like the photos?

 We do our best to show accurate images of our products. However, slight variations in color may occur due to lighting or screen settings.

Are your products good quality?

 Yes. We carefully select each item to offer a balance between style, quality, and affordability.

Support

How can I contact you?

You can reach us through our contact form or email. We usually respond within 24–48 hours.

What if I have a problem with my order?

 If there’s any issue, contact us as soon as possible and we’ll make it right.

Other Questions

Are items restocked once they sell out?

 Most of our pieces are limited. Once they’re gone, they may not come back.