Privacy Policy
Privacy Policy
Last Updated: June 2026
At Reytrendora ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products through our online store.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment information
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Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Referring website
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and services
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Prevent fraudulent transactions
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Comply with legal obligations
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Send promotional emails (only when permitted by law)
3. Payment Processing
Payments are processed through secure third-party payment providers. We do not store your full payment card information on our servers.
4. Dropshipping Fulfillment
As a dropshipping business, we may share necessary order information with third-party suppliers and fulfillment partners solely for the purpose of processing and delivering your order.
Information shared may include:
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Customer name
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Shipping address
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Contact information necessary for delivery
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve website functionality
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Analyze website traffic
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Remember customer preferences
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Support advertising and remarketing campaigns
You may disable cookies through your browser settings; however, some features of the website may not function properly.
6. Marketing Communications
We may send promotional emails regarding products, special offers, and updates. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
7. Sharing of Information
We do not sell your personal information.
We may share information with:
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Payment processors
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Shipping carriers
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Dropshipping suppliers
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Marketing service providers
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Legal authorities when required by law
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.
9. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Object to certain processing activities
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Withdraw consent where applicable
To exercise these rights, please contact us.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
11. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Rey Trendora Shop
Email: info@reytrendora.shop
Website: Reytrendora.com
Orders & Shipping
How long does it take to process my order?
All orders are processed within 1–3 business days. Once your order is ready, you will receive a confirmation email with your tracking details.
How long does shipping take?
Delivery usually takes between 5–10 business days depending on your location.
Do you ship nationwide?
Yes, we ship across the United States. Shipping times may vary based on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email so you can follow your package at any time.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure online payment methods.
Is my payment information safe?
Yes. All payments are processed through secure and encrypted systems to protect your personal information.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original condition, and with tags attached.
Can I exchange an item if it doesn’t fit?
Yes, exchanges are available depending on product availability. Contact us and we’ll guide you through the process.
Are there items that cannot be returned?
For hygiene reasons, certain items like jewelry (earrings) or final sale products may not be eligible for returns.
Products & Sizing
How do I choose the right size?
We recommend checking our size guide before placing your order. If you’re unsure, feel free to contact us—we’re happy to help.
Will the product look exactly like the photos?
We do our best to show accurate images of our products. However, slight variations in color may occur due to lighting or screen settings.
Are your products good quality?
Yes. We carefully select each item to offer a balance between style, quality, and affordability.
Support
How can I contact you?
You can reach us through our contact form or email. We usually respond within 24–48 hours.
What if I have a problem with my order?
If there’s any issue, contact us as soon as possible and we’ll make it right.
Other Questions
Are items restocked once they sell out?
Most of our pieces are limited. Once they’re gone, they may not come back.